Thursday, October 10, 2013

Apple iPhone 4S wifi errors

Do you recognize the following problem?

You have upgraded your Apple iPhone 4S to iOS 7 and now you find your Wifi is greyed out.


Please check the following:
  • Your phone affected is the Apple iPhone 4S ?
  • Your problems occured after the upgrade to iOS7 ?
  • The issue you are now experiencing is a greyed out WiFI button, which was not greyed out before ?
  • You have (to the best of your ability, and within reason) tried all options advised by Apple to resolve this issue ?
  • You find you are unable to resolve this problem yourself ?
  • Your iPhone 4S  was operating without any noticable problems prior to the upgrade to iOS7 ?
  • You feel Apple needs to come up with an acceptable solution for this issue

If all the above is applies to you please read on:


Dear everyone, 

First of all, just like you I am experiencing this problem and it is very frustrating!

I like to draw your attention to the following discussions on the Apple discussion website:


Upgrade to iOS7 most likely cause of an overheated wifichip. Resulting in a defective iPhone 4S

After the upgrade to iOS7 hundreds and mostlikely many thousands of Apple iPhone 4S users are experiencing serious problems resulting in an overheated WiFi chip with as result a greyed out WiFi button in the settings screen. 

This results in lost WiFi communication and -because both the WiFi and Bluetooth are integrated in the same chip-  in lost or severely deteriorated Bluetooth communications.
The serious overheating of this WiFi chip on the mainboard results in an unusable iPhone 4S.  (Unfortunately I have hands-on experience myself)

According to Apple the WiFi chip was "most likely already broken" before the upgrade took place and the customer just was not aware of this. And it is just 'coincidence' that now after the upgrade to iOS7 the phone's WiFi and Bluetooth completely stopped working.

As you can see from the below threads desperate Apple iPhone 4S customers are trying out every possible way up to even using fridges and hairdryers to get their phones working !

Up to now Apple in no way is supporting these thousands? of users affected and even states  (like in my case) that the upgrade to iOS 7 was fully 'at your own risk
(quote 'sir, it says so in the small print in the legal statement during the upgrade procedure' unquote)

History of the WiFi problem
This problem not only occurs now with iOS 7 but also occurred last year with the introduction of iOS 6. 

Doug Aamoth of TIME Magazine wrote an article on June 3, 2013 on his identical problems:  
At that time however most iPhone 4S customers could still claim warranty since iOS 6 was introduced shortly after the iPhone 4S. This kept this issue less relevant and thus drew less anger and frustration.


Practically all iPhone4s users now find they're (just a few months) out of warranty.
With the iPhone 5 introduced in September 2012 and now iOS 7 introduced in September 2013.

The result is that our iPhones 4s phones -in quite a few cases only just over a year old-  are now without working WiFi, Bluetooth and oftern with a degenerated Battery life of in most cases only a few hours. This all makes our iPhones completely unusable

I would like to bring this under your attention since Apple is -as you see in these discussions- not giving any support or comment on these cases.
Their line: 'sheer coincidence', as you can read from the communication between the owners of broken iPhone4s phones and Apple support employees.

For me, an affected user, with a now worthless iPhone, it feels very wrong when a company like Apple brings out a new faulty firmware iOS 7- which obviously does not work together well with a 'shaky' wifi chip- states it is meant for the iPhone 4, 4S and 5, 5C and 5S  and then shoves the responsibility on their customers by saying: you upgraded at your own risk.

As you can understand I am very frustrated in the support Apple is giving her customers.
Even more so knowing Apple made over $ 6 billion profit in just the third quarter of 2013.

If you have any further questions, please feel free in contacting me. 

Very best regards,

Bin Kroon

more information:
https://discussions.apple.com/thread/5331834?start=60&tstart=0
https://discussions.apple.com/thread/5328365?start=390&tstart=0
or just do a google search on " iphone 4s wifi greyed out

below is an excerpt of one of my articles on this issue on the apple discussions pages:

Let me sum up my observations in these discussions here on the Apple Discussion pages:

Everyone having a problem in these discussions have the following problem:
  • All phone affected are IPhone 4s
  • All problems occured after the upgrade to iOS7
  • The issue we are experiencing is a greyed out WiFI button, which was not greyed out before.
  • We have tried all options advised by Apple to resolve this issue.
  • We are all unable to solve this problem ourselves constructively, although some of us have managed adhoc 'fixes' like hairdryers or using the fridge to 'cool off' the wifi chip.
  • Our iPhone 4s's  were operating without any noticable problems prior to the upgrade to iOS7
The above makes me to draw the following conclusion:
There is a clear pattern and these are obviously not individual cases. It appears the wifi chip of the iPhone 4s is being of a substandard quality and not being not fully compatible with the new iOS firmware which causes this problem. Also most of the beta testing over the past months was done using the iPhone 5 and not the iPhone 4 or iPhone 4s. Most likely because the 4 series were not part of the large scale testing Apple was not fully aware of this accelerated issue with the Wifi chip (when you do a Google search on "iPhone greyed out wifi" you see that this issue is not new, and you see the issue involves mostly the 4s ) But it seems iOS 7 pushed these weak and thus unreliable wifi chips just over the edge, causing them to overheat and thus to stop functioning alltogether.
Apple must be fully aware of this issue by now but they are incredibly silent in communicating with their in my estimation  'multiple thousands' of customers worldwide experiencing this problem. Apple only sticks by claiming the upgrade to iOS7 is "at your own risk" (that's what I was told) and sticking to the warranty period
(I bought my iPhone in Aug 2012, so am out of Apple warranty)


For the iPhone 4S, Apple seems to have used a faulty WiFi chip which in some cases seems not to be able to handle the load of the iOS. This can lead to overheating issues which can eventually cause a hardware failure

  • As customers in good faith we bought this product 
  • We paid a large amount of money  (I paid some $800 last year) since we believed we bought a quality product in the believe we could use it -with good care of course- for at least 2, 3 or even 4 years to come
  • We upgraded the firmware from iOS 5 or 6 to iOS 7 since Apple advised us to do so (as is very obvious from the constant messages in the settings menu of the iPhone and in iTunes)
  • We followed all the regular procedures as advised by Apple in the upgrade
  • There is no way how Apple could hold us responsible for having done a 'wrong' installation, making us responsible for our own actions.
  • Apple has been aware for over a year the Apple 4S WiFi chip is not reliable (A Google search on iPhone 4S Wifi greyed out will proof my point) and was therefor fully aware this "greyed out" problem - which also occurred when iOS 6 was introduced, might very likely occur again with the introduction of iOS 7. 
  • Since Apple did not inform her customers of this risk the customers were not given the choice to either upgrade (knowing the risks) or staying with the previous (working) version.
  • Apple does not enable the users to return to the previous version of iOS, and even if Apple would allow the users to return to a previous version, there is a great risk the hardware has become seriously damaged already in the upgrade to iOS 7, making this not a feasible option.
As result of this us, we, customers are now stuck with an unusable iPhone for which we paid plenty of money and so support from Apple whatsoever in solving this issue.

I feel that Apple should take their responsibility and help her customers in solving this quality issue.
( One thing I am sure of, if Apple would be a car manufacturer or an airplane manufacturer they would never get away with this, and would be forced to do a recall)

My message to Apple:

You know thousands of your customers are affected by this fault. It is now time to act. Taking responsibility never hurts (even if you for some reason feel you are not fully to blame) It gives you credit. And credit gives you loyal customers.



TOGETHER WE ARE STRONG: 
I want to ask all Apple iPhone 4S users experiencing this problem to sign this petition in which we ask Apple to resolve this matter in an acceptable manner.


Please feel free to respond, to comment, forward, or 'like' this page. Thank you!


I will try and keep you all informed to the best of my ability.

Best regards,
Bin Kroon,
The Netherlands


For more information please also follow the following links:








176 comments:

  1. I am a victim as well! Paid 650 euros for an unlocked 4S in Europe. Only 16 months old. Now it is worthless. Called Apple, they told me to I'd would have to pay for repairs with no alternative!

    ReplyDelete
    Replies
    1. They gave me a new phone! Free and even if my original phone was out of warranty.

      I was so happy. Until the exact same issue arose with the new one.

      Posted over 3G....

      Delete
    2. ok, I have done it ALL but it up the phone !!!!! iPhone 4S still with out wifi !! So, I said what the heck , I need my wifi or I need to get a new one and I hate contract, and more so since I waiting for the phone 6 or 6S or iPhone Air, what ever they want to call it. I go nothing to loose, so I took out the blow dryer, waved it mostly on the top back and some at the top and front top, did this for about 5 min , checking for the hot indicator scree to come on, it did, shut the phone off, placed it cool place ( room with AC ) and waited about 20, truned the phone back on, and would you know it, the wifi was WORKING, I know its not working for everyone who has don this as well, but it did for me, how long will it last , who know , will keep you posted

      Delete
  2. Oops. forgot to enable commenting for all users. Now it should be possible to leave your remarks. My apologies!

    ReplyDelete
  3. Victim here as well... I don't know how they could revert the damage though... What could they do? Give us all refurbished iPhone 4S? Let us "send in" our broken iPhones to get fixed? If we spread this word to more sites/news then hopefully their PR will recognize this issue.

    ReplyDelete
    Replies
    1. ok, I have done it ALL but heat
      up the phone !!!!! iPhone 4S still with out wifi !! So, I said what the heck , I need my wifi or I need to get a new one and I hate contract, and more so since I waiting for the phone 6 or 6S or iPhone Air, what ever they want to call it. I go nothing to loose, so I took out the blow dryer, waved it mostly on the top back and some at the top and front top, did this for about 5 min , checking for the hot indicator scree to come on, it did, shut the phone off, placed it cool place ( room with AC ) and waited about 20, truned the phone back on, and would you know it, the wifi was WORKING, I know its not working for everyone who has don this as well, but it did for me, how long will it last , who know , will keep you posted

      Delete
  4. I am a victim too, where I can sign the pettition to Apple?

    ReplyDelete
  5. After updating to iOS7 my iphone 4s also quit being able to connect to wifi and has the greyed out selector for wifi. I am also having difficulties when connecting to my microcell and only get calls and texts when I am outside the range of it. Apple told me that it was a hardware issue and not software. My argument is that I had absolutely no problems before doing the update ... not one ... the phone was perfect. Now I am stuck with a basic cell phone that allows calls and texts every now and then. The software update has undoubtable caused my issues.

    ReplyDelete
  6. I'm a victim as well & Apple should address this issue asap

    ReplyDelete
  7. I am a 4s wifi victim too; Apple say I'm out of warranty and can't help; it was their recommended OS update that caused the problem, if their software is not suitable for the phone then they should let us know! Let me know how to sign the petition. By the way every credit to you for setting up this site!

    ReplyDelete
  8. hey, I've just been looking for the thread on the Apple discussions and can't find it and when I try the link from an email notification it says "unauthorized" I think Apple may have removed it so soon!

    ReplyDelete
  9. Guys check out my friend's video regarding this issue. http://www.youtube.com/watch?v=9iC4NgAtB_o

    Also, there's a new online petition to get Apple to change how they treat their customers in regards to issues like this. Please sign the petition and let's get this situation rectified. http://chn.ge/GILJ4R

    ReplyDelete
  10. Indeed! They have! For two weeks we have been asking Apple to support us with this issue and no response whatsoever from the side of Apple. Now after 2 hours my postst have all been removed.
    "Recently you posted a poll or petition in Apple Support Communities. We are including a copy of your message at the end of this email for your reference. We understand the desire to share experiences in your topic, "Re: iOS 6 WiFi option is GREYED OUT (unrelated to iOS 6 WiFi connectivity issues) ," but because these posts are not allowed on our forums, we have removed it.
    Best Regards,
    Apple Support Communities Staff"

    Good stuff Apple, now please also do something about this issue instead of only killing the messenger....

    Best Regards,
    Bin Kroon

    ReplyDelete
  11. I fully support the CHANGE.ORG petition !!
    http://chn.ge/GILJ4R

    Apple: To get Apple to replace all units affected negatively by the update of iOS7 or patch an update that will remedy the issues many loyal customers are experiencing.

    ReplyDelete
  12. article on appleinsider.com:

    iPhone 4S owners have taken to Apple's support forums by the hundreds with complaints that iOS 7 has caused a new round of problems with the phone's Broadcom Wi-Fi and Bluetooth controller, echoing issues that reared their head during iOS 6's release.


    http://appleinsider.com/articles/13/10/10/ios-7-update-brings-more-wi-fi-issues-for-some-iphone-4s-owners

    ReplyDelete
  13. I have the same problem with guys and I believed, that apple need take an action with this issue! and I agree and fully support the CHANGE.ORG petition!!
    http://chn.ge/GIlJ4R

    ReplyDelete
  14. For every one's information: Apple suddenly seems to have woken up and now actively is moderating or censoring the discussions pages... I have received messages from other users as well taht their messages have now also disappeared from the forum. So the problem is not being addressed but the messenges now are being actively removed...

    ReplyDelete
  15. I am one of Apple's victims also. I have an iPhone 4S, upgraded to iOS 7 and my WiFi quit working. I went to an Apple store, talked to a tech, and Apple told me it would be $200 American dollars (I'm in Texas) to fix my phone. So I went home, put it in the fridge for ten minutes and the WiFi was fixed for free. It was the temperature change that re-started the WiFi chip, so the issue is software that overheats the chip. Really Apple? Take responsibility for ruining our phones already.

    ReplyDelete
  16. Hi,
    Same problem here. Apple and my service provider do not want to take ownership.

    For those in the UK, I suggest writing to the legal director, here:-
    Apple Europe Limited, Legal Dept. 2 Furzeground Way Stockley Park East Uxbridge, UB11 1BB United Kingdom.
    Also, you can take this up with the Telecoms Ombudsman (if your service provider subscribes to this). You can complain on-line here http://www.ombudsman-services.org/

    We need major web tech sites to start listening and take notice, only then will Apple take notice!

    ReplyDelete
  17. Same issue with my 4S after upgrade to IOS 7.02!

    ReplyDelete
  18. My issue started with ios6 when I noticed my 4s was getting a lot hotter than usual. Apple support only suggested bringing my phone for a replacement but I chose not to because I have taken extremely good care of my phone and didn't want to risk getting a refurbished unit with other issues. Apple needs to take better care of its customers.

    ReplyDelete
  19. I have the same issue with my Iphone 4s Now running on IOS 7.2 and the wifi button is greyed out

    ReplyDelete
  20. Finally the media is picking up our story. Appleinsider.com has published an article on the problems we are experiencing.
    http://appleinsider.com/articles/13/10/10/ios-7-update-brings-more-wi-fi-issues-for-some-iphone-4s-owners

    ReplyDelete
  21. Add me to this list!
    User from Poland

    ReplyDelete
  22. I have a similar issue but the only difference is that I have iPhone 5 and my wifi keeps disconnecting every few minutes.

    ReplyDelete
  23. Dear Amit, thank you for your comment. The problem you are experiencing with your iPhone 5 is not directly the same issue compared to these problems on the iPhone 4S which we are all experiencing. I advise you to contact Apple as soon as possible so a case number could be made for you. I can only wish you the best of luck.

    ReplyDelete
  24. I was also affected after upgrading to iOS 7
    Pawel from Poland

    ReplyDelete
  25. i have the same problem since ios6

    ReplyDelete
  26. I wonder why there are so few signatures for the petition... I signed it - what is there to fear, if the worst comes to the worst, there are OTHER phones to buy. I also hereby officially move that the iPhones affected with the wi-fi disease be renamed and called "iBricks" :-)

    ReplyDelete
  27. The reason is my link to this page having been removed by Apple moderators and I have been given a warning. But anyone is free in placing a link to this page on the discussions pages on the Apple site. So feel free :-)

    ReplyDelete
  28. The more people signing this or leaving a message on this page; the stronger we are.
    There must be many thousands of people affected!

    Please SIGN and SHARE this page.
    ONLY TOGETHER WE ARE STRONG !!

    ReplyDelete
    Replies
    1. Well, Bin Kroon, I tried to post a link to this blog on Apple's forum, and they squashed it right away and censored me for "including links which do not directly answer a user's question" (like they answer that question, duh!). This begins to look downright fascist...

      Delete
  29. It shows how important it is to be able to share our information not being dependent on Apple. So please sign up to this page, so we can share our strength!

    ReplyDelete
  30. It shows the power Apple right now has to block all communication between us.
    So please sign up so we have a place where we can freely communicate.
    My target is to create a large enough group of victims enabling us to be a strong voice towards Apple.

    As you can see in the following articles published in the last few days it is already starting to pick up.

    http://appleinsider.com/articles/13/10/10/ios-7-update-brings-more-wi-fi-issues-for-some-iphone-4s-owners
    (Interesting on this website is the response to the article in the discussion)

    http://www.phonesreview.co.uk/2013/10/10/ios-7-wi-fi-problems-evident-for-iphone-4s/

    So when your iPhone 4S stopped working after installing iOS 7 please leave your remark by stating you are also affected.

    Only together are we strong.

    ReplyDelete
  31. Please share and sign : http://iphone4s-wifi-victims.blogspot.com

    ReplyDelete
    Replies
    1. done & with strong comments! Thanks for initiating this petition: I hope Apple listens to the many dissatisfied 4S customers!

      Delete
  32. The ios7 update bricked my 4s wifi and Bluetooth. Hope this helps.

    ReplyDelete
  33. Apple support in the UK have asked me to pay for a fix as they are blaming the hardware. They refuse to accept it is a software fault and state that they do not take support forums or google as a valid form of proof its affecting multiple users

    Dale Pickstock

    ReplyDelete
  34. hello @bin kroon thanks for ur blog. my i4s wifi slider button greyed out after upgrading from ios 6.1.3 to ios 7.0.2 .plz tell me one thing that is it possible to downgrade to 6.1.2/6.1.3 ?? coz i did not have any wifi problem my previous ios version .

    ReplyDelete
  35. Don't know if you saw this recent article. http://www.3g.co.uk/PR/Oct2013/iphone-4s-wifi-overheating-with-ios-7.html I, too, had this problem and had six days left on my warranty, so Apple replaced it. I posted my experience on one of the longer topic threads on the Apple Discussion board. The fact that this is all labeled as "just a coincidence" is really irritating. I hope my husbands 4S doesn't croak, or if it does, it needs to do it within the next three days while it's still under AppleCare.

    ReplyDelete
  36. Wow, this is a big issue! I updated about 1 week ago to ios 7 and tonight my Wi-Fi ceased working and I cannot operate the Wi-Fi slide as it is greyed out. I will be visiting my local apple store and going off if nothing is done to rectify the problem at Apples expense.

    ReplyDelete
  37. I'm also a victim! My Wifi stopped working from last night. I had updated to iOS 7 3 weeks back. Whenever I go to the wifi settings my phone freezes momentarily. I payed $700 last May and now I'm out of warranty.. I really had plans of using it for next 3-4 years :( This iphone has become a dry bone.. :`(

    ReplyDelete
  38. My iphone 4s stopped working a few days after the IOS7 update. WIFI greyed out and heavily reduced battery life. Sadly the phone was only just out of warranty here in Australia.

    ReplyDelete
  39. I am also an unfortunate victim to this in NZ. My phone 4s wifi is now permanently greyed out after the IOS7 upgrade. The issue used to be intermident (require multiple resets) but now it is permanent. This is so very sad

    ReplyDelete
  40. I too am a uk customer (I use the term loosely) who has been offered and taken, the poisoned apple (excuse the pun) Apple want £150 to repair my immaculate iPhone 4S. I have an appointment at Genius Bar tomorrow though, is work me wasting my time and petrol ?!?!!

    ReplyDelete
  41. I also have a problem with my iBrick. Where can I sign a petition,

    ReplyDelete
    Replies
    1. Re: this frustrating 4S problem, please help spread the word to sign this petition via Change.org

      http://chn.ge/GILJ4R - Petitioning Apple for Support

      Delete
  42. I'm also experiencing this problem. Indeed an Iphone4s of just over 1 year.
    The biggest frustration is the ear splitting silence of Apple on this subject. At least in my case this is reducing Apple loyalty significantly. And given the positive reviews on the Nokia Lumia series, replaced might not come from Apple.

    ReplyDelete
  43. ID: Drizz95@hotmail.com I SIGN THIS PETITION

    ReplyDelete
  44. Hi to everyone and thank you for starting this blog.
    I have the same issue and am unfortunately away from the UK for several months and would have to post my phone back to the UK to have it repaired.
    Apple have said they will do the repair for free, but only in the UK, not in Australia where I am now.
    My phone is a 4S and no longer under warranty, but the offer to fix it for free says to me that they know this is an issue.
    I have had 4 or 5 online chats with support and they deny that it is a software issue.
    I have a screen grab of a chat I had with customer support in which they deny a software update can be responsible for the issues and they also say forum posts about issues such as this should be taken with a 'grain of salt'.
    Bin Kroon I'd like to send you the grabs if possible.

    Thanks for starting this blog.

    ReplyDelete
  45. This comment has been removed by the author.

    ReplyDelete
  46. UPDATE: Hi guys, I recently visited an apple store located at Burlington, MA and they denied to get it fixed. They gave me the same stupid reasons and it was very frustrating to hear. They pretended like they weren't even aware of such an issue and offered to fix it with a fee of $199. The staff was very unhelpful and arrogant. Please avoid visiting this store at all cost.
    I wasn't prepared to give up so I again took my handset to another Apple store located at Peabody, MA. The staff here were so helpful and polite in treating their customers. They never asked me another question and immediately replaced my handset with a new one free of charge! I think there's a lot of communication gap between different stores. I think we need to take that extra effort to educate them :)

    ReplyDelete
  47. My 18 month old iphone 4S also got the greyed out wifi with the ios 6 version. In Europe we have 2 years warranty. But after 6 months, the customer has to prove that it is a factory mistake that already existed at the time when you bought it. I explained technically about the bad leadfree solder that easily cracks due to the heat after running with ios 6 or 7. The wifi bluetooth design is not good with this update. The Belgium Mobistar bastards just do not accept such explanation and are refusing the warranty. When I pay 309€, I will get a fixed one... There should be a lawyer who can prove to apple that it is clearly a factory mistake, and the court should force apple or the (Mobistar) shop to fix such this warranty problem. When you think about it, when apple wants to sell their newest iphones, they can make your old one crash by a new update that overheats a component in your iphone... and the customer cannot prove that this problem was there all the time. I was an apple fan, it makes me thinking twice for my next iphone.

    ReplyDelete
    Replies
    1. Contact Apple tru the chat. It worked for me (Brussels). Also used an apple dealer. No Mobistar. But was useless. Problem occurred on new phone after 5 days...

      Delete
  48. Hi Im from the UK. With a 4s less than a year old. My wifi has also fried it's self one week ago. I called our local Apple store who could only point me to visiting a larger phone selling store with a genius bar. I am absolutely hopping. I want Apple to know how frustrating this is - one day a perfectly usable phone the next day my little world has ended - no more hands free in the car, no more whatsapp so I cannot connect to my son in Australia. No snapchats just for fun. No updates on my apps and no more drop box collecting my photos as well as emails, etc etc etc I live in a remote area so most of my texts send via wifi - not any more.
    I have been a great beleiver in Apple products tapping away on an Apple laptop, with an Imac upstairs - they have always been so helpful before why are they not issuing a recall for all folks with a wifi problem. They could fix the old phones and sell them cheap - keeping the customers happy who paid dearly for that product.
    I have written to the Apple complaints but heard nothing back yet. I guess I will have to visit a store soon, when I have time off - so frustrating that I have to do this when I shouldn't have to.

    Where do I sign this petition ???

    ReplyDelete
  49. Just saying for support I have the problem too!

    ReplyDelete
  50. I have a 2 month old 4s that did this after doing some heavy downloading...

    ReplyDelete
  51. I have had this happen to me with my iPhone 4S after the IOS6 upgrade. The Geniuses at the Genius Bar said it was due to a faulty WiFi chip and that I could buy another phone for $200. But it's due to their faulty chip and faulty upgrade! I am now looking into getting a Samsung Galaxy S4. I will not consider the iPhone 5, as it has WiFi problems also.
    I want to thank you for starting this site! Debbie Wong

    ReplyDelete
  52. Same issue here, went to apple store and the same, told us pay $199 to get the same shit. Done with iPhone, ordering a nexus 5 now.

    ReplyDelete
  53. The same has happened to me, really frustrated as told I am out of warranty by apple and would have to pay £140-£160 for repair :-(

    ReplyDelete
  54. Me too. Same problem. I am living in Spain and have had it with Apple. For 2 years i have a Galaxy Nexus next to The IPhone 4S. Now i have ordered the Nexus 5 for 350€. Since The Iphone 3G i was loyal to Apple but this is the limit.
    Good luck you iPhone users. You won`t see me here anymore and it feels like a relieve.



    ReplyDelete
  55. Hi guys - thanks Bin Kroon for starting this blog. I am having this issue as well and have done everything suggested to me by Apple except pay them more money to fix the problem. The issue persists and unfortunately Apple has made it impossible for me to downgrade my device to the previous OS that was working just fine.

    While Apple continues to claim that this is solely a hardware issue - I think that it is apparent to us that this issue is (in whole or in part) caused by the iOS7 firmware upgrade. I think that we need to gather presentable evidence and documentation of this problem while things are still fresh.

    As in - if there are other 4S users out there who have not yet upgraded who are considering upgrading or who are willing to potentially sacrifice a phone - it would be worth while to document the upgrade process. I am not sure how something like this could be organized other than spreading the word.

    Also - if you live in the United States - it may be worth considering filing a complaint with the Federal Trade Commission at the following link.

    http://www.consumer.ftc.gov/articles/0341-file-complaint-ftc

    ReplyDelete
  56. Ditto! Despicable behavior from apple inregards to ios 7.0.3 killing my wifi and battery life. Phone on 2 year contract and died after 14 months. Vodafone now warning people not to upgrade. The problem is Apple don't.Spread the word. I used to think they were a good company. BEWARE ALL BUSINESS USERS!!!!!!

    ReplyDelete
  57. Same problem as everyone else. Not sure that their "warranty" stance holds though as in UK law a product should have a "reasonable life" which is way beyond Apple's warranty period. Might be worth contacting the local Office of Fair Trading.

    ReplyDelete
  58. I am experiencing the exact same problem. I am disgusted with the information Apple has NOT provided its customers. Please accept my signature and support. Thank you for doing this, we need to look into a class action suit!

    ReplyDelete
  59. Same problem again!! My wife's phone just out of Warranty. Vodafone want £150 to fix it or suggested I take out an extended warranty with Apple and get it fixed. I pointed out Apple are hardly likely to see an extended warranty against a product that is already defective. Vodafone said Apple will definitely sell me a warranty but checked on the Apple website and it states they will check product is fully functional before selling a warranty, Next phone will not be an iPhone and will not be with Vodafone!

    ReplyDelete
  60. Same issue here. Apple replaced my phone twice when iOS6 came out. Wifi fried again with iOS7. No warranty this time.

    ReplyDelete
  61. A Wifi button just greyed out and never came back. A few days ago i had a trip, and in one place there was no radio coverage for about 20 minutes. After that I have noticed that my wifi is working again. Its already 4-5 days, and i don't have any more issues with a wifi, plus my battery is working much better now (I could say twice better).
    How to fix WiFi grayed out in iPhone 4S

    Maybe this will help someone.

    ReplyDelete
  62. Please sign the petition here:

    http://wh.gov/lKjFd

    Here's some more information about this petition:

    Apple should replace all broken iphone4s for free due to update of iOS7 which destroys wifi chip.

    Apple refuses to investigate and give a clear answer on this in public. They tried to ignore all evidences or analysis which shows it is a problem caused by its software. They blamed this problem to customer's defective hardware without evidence. It is obvious against the law. We need US government's attention!!!!

    ReplyDelete
  63. I am on my third iPhone this month! Had my original white iPhone 4S 16GB since January 2013. After updating to iOS 7 my wifi went dodgy and eventually completely greyed out.
    I went to the Genius Bar at the beginning of November and the replaced my phone as still in warrenty. This phone worked for about two and half weeks before the same problem occured. I went to the Genius Bar again on Friday and again the phone was replaced. The wifi lasted 24 hours before greying out AGAIN.
    I spoke to Apple on the phone and they are now sending me an iPhone 5s. Fingers crossed that this actually works. I have been so frustrated by this and as well as doing numerous network re-sets, full restores, soft re-sets and putting the phone in the freezer - nothing has worked!!
    This is a problem that is clearly not going away. I am lucky I am in warranty otherwise I would be pulling my hair out.

    ReplyDelete
  64. I have the same problem of greyes out wifi. And now the problem is getting worse as some times after the phone sleeps it won't wake up. I have to reset it.

    ReplyDelete
  65. I had same problem , was one month out of warranty and Apple wont replace it .. I am never buying Apple products again and I am also letting my other collegues and friends advise against Apple products in future . I paid the premium cost thinking I am getting a better product , however Apple has shamed as a US company and also Shamed by not able to provide any working solution for consumers.

    ReplyDelete
  66. Hi, I am also having the same problem. My i4s is just over a year old. Updated to 7.0.4 via iTunes and Wi-Fi greyed out. I tried all suggested option on the apple discussion but nothing worked. The only way how to get my wifi working was last trick - freezer. And it worked but not for long. This assured me that there must be something wrong with overheating. My phone is now useless. I can't use FaceTime to get connected with my family back abroad, I can't use Skype as it is dropping, no Viber, no WhatsApp, no satnav, nothing. I am going to Apple store in UK but I am not hoping for much. Great xmas present from Apple. I am now waiting till Jan for upgrade on the phone and deciding between Apple 5s and Samsung. Like mentioned above it seems to me that they decide to run the iOS 7 on iphone 4 & 4S to get them ruined so people get new iPhone 5. New way of making money.
    I signed the petition and will contact the ombudsman and also BBC Watchdog about this.
    Merry xmas to everyone!

    ReplyDelete
  67. Hi all, same issue with my iphone 4S (right near the end of 12 months from purchase date). I took it to the Genius Bar today and they gave me the same lecture of getting it replaced for a "discounted" price of $199 -- please.. Apple this is an issue that YOU need to address. Stop trying to steal money from customers for part failures that you need to own up to as a Company. Admit this is a problem and fix it.

    ReplyDelete
  68. My 4s was still under warranty, barely, so they gave me a free 4s replacement phone with a 90 day warranty. It worked for one day. They gave me a second replacement phone. It has worked for a month. Last week the wifi went out on this second replacement phone so I back to the store I have go for yet a third replacement phone. Guess I'll have to keep replacing them until my contract ends in December 2014. The replacement phones have a 90 day warranty and so far the wifi doesn't last more than a month on the replacement 4s phones. Pitiful. I had my original phone for almost a year and NO problems whatsoever until the IOS 7.0 download.

    ReplyDelete
  69. I am experiencing the same issues as what is described Mr. Kroon, and of course I'm just out of warranty.

    ReplyDelete
  70. i'm experiencing the same issues, and i'll go to my Apple Store tomorrow to argue about the two years European Legal Warranty to constrain Apple to replace my out of standard warranty iphone.
    What's a shame for such expensive device.

    ReplyDelete
    Replies
    1. im going to boycott apple even after they release ipohone 6 bye iphone im going to change to samsung

      Delete
  71. Buy Blue Designer Back Hard Shell Cover Case For Apple iPhone 4 4s online at Shopper52.

    ReplyDelete
  72. I had this wifi issue since I updated to ios version 7.0.2
    It is annoying as hell. I am very disappointed with how apple didn't even bring up this issue and not owning up to it. And telling customers that this is a hardware problem....so why would you use this crappy wifi chip that is going to crash by this new software in the first place? plus, they are telling us it has nothing to do with the software? WTF. I'm definitely not going to buy another iphone.

    ReplyDelete
  73. iPhone 4S is the latest generation of Apple iPhone. Powered by Dual-core Apple A5 chip and iOS 5, the iPhone 4S is said to be 2x faster performance and 7x faster graphics than iPhone 4.

    ReplyDelete
  74. This comment has been removed by the author.

    ReplyDelete
  75. I too have this issue. Issue began shortly ofter in software upgrade. Now i also do notice by battery lasting less and less. Is there anyone out there who has begun a class action suit? or is planning one? I hear of agreement to arbitrate, which is fine, I think the nonsense speaks for itself. This arbitration might be limited to just those who upgraded, my understanding this issue effects others when their phones have been worked hard and heated up. I will be more than happy to spearhead this provided we get enough support including some good attorneys! Kirk Stephan, NY

    ReplyDelete
  76. This is such an informative blog..!!!Iphone

    ReplyDelete
  77. I am using iOS 7.0.6
    Facing same issue
    No proper solution at all from great STEVE JOBS company APPLE
    what a worst situation for this company after him.

    Please stop producing apple phones and start new apples business in roadside

    ReplyDelete
  78. I am using iOS 7.0.6
    Facing same issue

    ReplyDelete
  79. Same problem. Apple Support want me to pay $200 to replace it. The way they are handling this it is doubtful I'll my family will purchase any more iPhones. That's 5 devices they lost at our next refresh cycle.

    ReplyDelete
  80. I bought it 2nd hand from local store...on d 1st day i realized this problem..through local repairing..they solved my problem..almost for 4 months..but that time he sad..its not permanent solution..you may face such problem in future...right now i m facing same problem again.. thought 7.1 will solve my issue..bt no luck...shop told me it will cost you 25-30$ to repair with no guarantee... they give me best advice..repair it n sell it immediate

    ReplyDelete
  81. we also have this problem.......apple trying to say its hardware and out of warranty........its very notable that apple apparently are one of the very few who actually dont give their phones a 2yr warranty..........Samsung, nokia all have 2 year warranties as standard.......

    ReplyDelete
  82. I am also affected by this same problem and am gobsmacked by what I have found. Rotten apple, my love for apple is quickly changing . Very upset and don't feel like buying into them again

    ReplyDelete
  83. Instead of moaning about it, STOP BUYING APPLE PRODUCTS! Then I think you'll find they will listen to you.

    You've got a voice, you just need to know how to use it!

    A very happy Samsung Galaxy S4 user

    ReplyDelete
  84. I stop using Apple product as you suggest, victim of this greyed wifi, i have no trust anymore in Apple product, you are right, let them know we are unhappy

    ReplyDelete
  85. Get the hottestdeal on iphone 4s and own an iphone now all your. Get the deal here: http://www.flipkart.com/apple-iphone-4/p/itmduzgssuz9agyn?affid=sandeepsem

    ReplyDelete
  86. just updated my iphone 4s to this ios 7.1 :( and crap ! my wifi disabled :( and have that pop up message says "wifi not available" what a mess :( can anyone have a solution ?

    ReplyDelete
  87. I'm a victim, and as a customer with apple for 5 years I should be able to trust that my iPhone should and will be able to be used without any problems. Apple is responsible no matter what they say, it is THEIR product that THEY'VE created so, they should be able to fix this solution and not blame or accuse us of not reading it and knowing it is at OUR RISK, I have been a customer for 5 years and this problem hasn't occurred till now so its obvious that I would believe that it is in good quality to use the phone without a problem. Therefore not thinking there would be a risk I updated my phone and now its nothing but a piece of junk. Apple better find a solution because I payed a high amount of money for this and I am unable to afford a new phone.

    ReplyDelete
  88. Hey, I had a great time reading your website. Would you please consider adding a link to my website on your page. Please email me back.

    Regards,

    Joel
    JHouston791 gmail.com

    ReplyDelete
  89. Hi i'm from Brazil and i'm having the same trouble, apple service has started to disgust me. First and last apple product here

    ReplyDelete
  90. I'm from Brasil, and I have the same issue.
    I felt like I paid a lot of money for a beautiful brick.

    ReplyDelete
  91. I'm from New Zealand and I have the same issue. It is unfair and I think it is ludicrous to make us pay $200 to get it fixed and even then it isn't certain that it will work.. #unhappycustomer

    ReplyDelete
  92. I am living in Malaysia. I face the same problem wifi grey out after update to ios 7. I am very disappointed with apple on this frustrating problems. Hope apple will take responsibility to fix this problem.

    ReplyDelete
  93. Im from Denmark and I got the same problem its so fucking annoying!

    ReplyDelete
  94. hi am from Nepal and i am also having same wifi and blootooth problem .fuck apple product after this problem i hate apple products .

    ReplyDelete
  95. uk with same problem wifi was perfect before update :(

    ReplyDelete
  96. iPhone 4s WIFI issue is a hardware issue and the chip needs to be replaced/repaired. so far, the only one that does this worldwide and permanent is podmod.de

    ReplyDelete
  97. Thanks for review, it was excellent and very informative.
    thank you :)

    ReplyDelete
  98. it is a hardware issue, apple will maybe help one day, but then the iphoen 4s will be obsolete. went to podmod.de, they fixed it for 30 bucks. works now and it is apple fault.

    ReplyDelete
  99. im from india and same problem here..
    but it didnt happen after a software update...happened all of a sudden.. :(

    ReplyDelete
  100. it is a hardware issue, needs repair, podmod.de fixed it.

    ReplyDelete
  101. I am having the same problem and was just told that it's not a problem of apples. Really?! I am at a loss. How many people does it take to have a recall/replacement?

    ReplyDelete
  102. I'm from Malaysia and having the same issues.

    ReplyDelete
  103. This comment has been removed by the author.

    ReplyDelete
  104. This is 5:2 Recipes. A 5:2 app with a receptdel where you while you exercise your 5:2 diet, may become 5:2 chef. You can easily make your own recipes and share with all your friends and 5:2 practitioners.

    This app will guide you through your diet and 5:2 and you can track your progress in graphs and easily bring out your daily consumption of calories. You start by inserting your fast days and conditions then you just press start and let the app to remind you.
    Would you like to change today, do so with a simple touch. When it's fast day puts you simply enter the products you consume and the app counts down your calories.

    You can put your weights and measures in tables and follow your curve and development.

    A recipe do you do with a few easy steps. You add ingredients from your lists, instructions, times, automatic counting of calories, pictures and so you can share your recipes in social media.

    Now you can save your history, make and share recipes while exercising 5:2 healthy diet.

    Welcome to 5:2 Recipes

    Please downloads this 5:2 app and enjoy ----- Stockholm App lab .

    ReplyDelete
  105. I am experiencing Wi-Fi greyed out problem after iOS 7 update. Apple shall come out for a solution for their loyal customers.

    ReplyDelete
  106. I also am experiencing Wi-Fi greyed out problem after the iOS 7 update.

    ReplyDelete
  107. Subject: WiFi Greyed Out on iPhone 4s With iOS7

    Have, only recently, encountered the greyed out issue after uploading iOS7--this is after almost two years of flawless operation with previous iOS versions.

    Yesterday I was referred to my Apple Store by Apple Online Support after I was unsuccessful following Apple Support resolution - Knowledge Base (KB) TS155

    In my case I was told that the one (1) year warranty has expired and I have to pay hundreds of dollars to either repair or buy a new smartphone. Man, I was so disappointed---because I suspect that it might be a hardware crash---precipitated, or triggered by upgrading to iOS: 7.1.1?

    I think that, possibly, the hardware (part/ component) used in my particular iPhone's assembly---is not compatible with the new iOS 7.1.1?

    I'll likely never know for sure because I'm not privy, or have access, to this type of detailed functional testing from either Apple or even a third-party review. To expensive and in my opinion Apple is entitled to their privacy.

    I figure that may be the manufacturer (possibly a contract manufacturer) sourcing parts for the Bill of Materials (BoM) may have purchased parts from different vendors and manufacturing dates---and perhaps these component(s)' hardware specifications, tolerances are possibly not reflecting the requirements of the new iOS: 7.1.1? I'm thinking---hardware may include, but not limited, to antenna / transceiver assembly, passive, active, or electromechanical components?

    My iPhone Specifications:

    Product Type: iPhone4.1

    iOS: 7.1.1

    Build Version: 11D201

    BACKGROUNDER - Apple Support Knowledge Base:

    iOS: Wi-Fi settings grayed out or dim

    http://support.apple.com/kb/ts1559

    Last Modified: May 12, 2014

    Symptoms

    In rare instances, the setting to turn on Wi-Fi on your iPhone, iPad, or iPod touch may appear grayed out or dim. You might see the following when you tap Settings > Wi-Fi.

    If this occurs, your device won't respond when you try to turn Wi-Fi on. If you're using iOS 7.1, "Wi-Fi Not Available" might appear in Control Center.

    Mark E. Geres
    Quebec, Canada

    ReplyDelete
    Replies
    1. Today I retired my iPhone and replaced it with a Samsung GALAXY S5. It's the first Smartphone, other than an iPhone, that I've owned since I started using Smartphones years ago. So far, I like my Samsung very much.

      Delete
    2. How to? Reverse Tethering iPhone 4S using USB via Windows 7 PC

      Since replacing my iPhone 4S with a new Samsung GALAXY S5 the SIM in the iPhone is no longer provisioned. So I do not have access to a cellular network service provider.

      Also, similar to others' experience, my WiFi and Bluetooth on my iPhone 4S no longer function since I last upgraded my IOS to 7.1.2 (11D257) w/ Modem Firmware 5.2.00

      For the fun of it, and learning, I've been looking for a workaround? I want my iPhone 4S to access the Internet through my PC by USB cable. My PC has access to my home router (WiFi).

      How is this done? What steps are required to achieve this?

      A quick search of the Internet with my web browser found one Apple support community that said that this type of functionality is not available. It was a single post from an individual---not necessarily from an Apple technician---that I could tell anyway?

      Delete
    3. This YouTube process (see below) just worked for me! My WiFi & Bluetooth functionality are back. For how long it will last, I don't know? It's been a few hours now and that's after powering off and on a couple of times. Everything restarted as it should and connectivity was flawless.

      iPhone 4s Broken or Greyed Out WiFi
      http://www.youtube.com/watch?v=4mVkiU2jNSE

      Delete
    4. Regrettably 2 hrs.after successfully getting it running again my iPhone 4S WiFi & Bluetooth have reverted back to the greyed out status---no longer working. It was good while it lasted. Was able to export to e-mail three years of fuel consumption data from my AccuelFuel App. Otherwise it would have remained in the iPhone because the cellular service had been decommissioned and reverse tethering to access the Internet wasn't an option that this device supported. After years of being a loyal Apple iPhone customer (various devices) I am now using a Samsung GALAXY S5. Glad I switched. If only Apple had reached out to offer me a fair helping hand up.

      Delete
  108. I also have this 'WiFi greyed out problem', otherwise phone works perfectly.
    Apple shame on you that you cannot take a responsible action and care about your customers....

    ReplyDelete
  109. I have the same WiFi problem on my 4s. Apple store claimed they had seen this problem before but of course could not help. I'm posting this on Facebook

    ReplyDelete
  110. My 4s worked perfectly until I got annoyed at the constant reminders to update. Now that I have, i lost my wifi. Being visually impaired, I constantly use siri. Now I'm worried about how much of my cellular is going to be wasted when I use it at home since I cant use my wifi

    ReplyDelete
  111. just back from having to pay £159 to replace my 4s with a reconditioned one. Sat at the genius bar 3 other users had exactly the same issue. When I asked the genius his answer was strikingly similar to another genius - a stock answer! feel abused by apple.

    ReplyDelete
  112. My problems only just started and my 4s and is just over 2 years old, I got what was the best at the time with 64 GB memory and now it's useless. This is really stressful as I am planning on going overseas at the end of the week and really needed the wifi. Will not be buying another Apple product again.

    ReplyDelete
  113. i have the same problem with my 4s,after i updated ios7..

    ReplyDelete
  114. I am also experiencing greyed out WiFi issues after iso7 update. Best thing to do is NEVER TO PURCHASE ANY APPLE PRODUCTS. They don't care about few thousand people that are experiencing this issue. They make billions of dollars and losing few hundred thousand is nothing to them!!! JUST DON'T SUPPORT APPLE!!!!

    ReplyDelete
  115. I have the exact same problem... ipohne 4 s njus5t bought it. I simply can't afford another one..

    ReplyDelete
  116. Guys I am making a facebook page please lets share and like it. so maybe we can get another one. and hopefully that would draw apples attention.

    ReplyDelete
  117. I am also experiencing greyed out WiFi issues after iso7.1.2 update

    ReplyDelete
  118. Not happy apple customer. Will consider very very very carefully before I buy any other apple products. I paid for top price for a better quality, not a toy can only last 15 months

    ReplyDelete
  119. Same here , I am facing problem with Iphone 4s since update to 7.1.2.. Wi-Fi grey out and no wifi or bluetooth connectivity. Earlier I thought to upgrade to Iphone 6 but now looking for cheaper and more reliable options by Google Nexus series

    ReplyDelete
  120. My phone is also broken with no wifi. Apple products are pretty unreliable in my experience.

    ReplyDelete
  121. Same problem, Apple needs to admit there was an issue with the upgrade for 4s phones.

    ReplyDelete
  122. Same problem here in Bangladesh with 4s. For us it went Kaput yesterday morning. Terrible!

    ReplyDelete
  123. my iphone 4s is a wreck without my wifi and bluetooth. i think apple is a scam. they should be sued to court for this mess.
    am writing from Nigeria

    ReplyDelete
  124. My iphone 4s got the same problem. Since I need a phone for my business, I bought a 5s yesterday. My poor 4s is useless now.

    ReplyDelete
  125. Same issue in US, Apple informed me I would have to buy a replacement for $200 (why would I pay for a phone that is known to be incompatible with current iOS?). Apple owes it's customers a free solution to fix a product flaw!

    ReplyDelete
  126. I just started a petition on Change.org there was one but it has being closed
    please sign it

    ReplyDelete
  127. by the way here is the link to my petition:
    http://www.change.org/p/apple-1-infinite-loop-cupertino-ca-95014-tlf-408-996-1010-recall-and-replace-the-faulty-murata-sw-ss1830010-wi-fi-chips-introduced-to-some-iphone-4s-models

    ReplyDelete
  128. Hi everyone,
    Here I go, another story of an EX- Apple client after being really disappointed by their service..
    I had the same issue.
    I bought my iPhone in Belgium in a provider store (Mobistar) in November 2011.
    Really happy with it, great device, UNTIL I downloaded iOS 7 in October 2013. (I didn't want to but practically was FORCED by my own phone). After this, my wifi started turning on and off, acting really weird. After 2 days, the button just greyed out, couldn't do anything with it.
    As we don't have an official Apple store with genius bar in Belgium, I went to a Switch store. I told the guy about my problem, he immediately knew what was going on, didn't even care to look at my phone nor did he make any record of it in his computer but just said I should go to the store where I bought it (Mobistar) and I would get a new one as it was still in warranty (warranty in Belgium is 2 years). I was leaving on holiday for 3 weeks the next day so was kinda bummed out I wouldn't be able to take my phone with me (really needed it to check my e-mails etc). But, I had no other option so decided to go and hand in my phone the next day. When I came home that night, my wifi magically turned on again and I was so happy it worked again and decided to just take my phone with me on holiday the next day. Little did I know, it was just a temporary 'fix', just the chip that decided to work again for 2 days. After one day in Portugal, the wifi went down again and NEVER came back up. When I came home 3 weeks later, my phone was out of warranty for 1 day. Dear lord I could've cried like a baby.

    I tried contacting an Apple employee through the internet and all they did was tell me I should visit a Genius bar.
    In February, I went on holiday to New York so made an appointment at the Genius bar in the Apple store on Fifth Ave.
    The girl there was friendly, but same story: she knew immediately what the problem was, told me it's a common problem with the 4s but denied that it happened after downloading iOS7, had nothing to do with it she said. Completely ridiculous ofcourse. Then, she told me that if the employee at the Switch store had made a record of my complaint, I could have proven that it was already broken within my warranty and she could have had it fixed for free. The only thing she could do for me now was give me a "new" (it's refurbished, so basically she was lying) phone for 200$. Ok, so after paying 650€ (840$) for my iPhone, I had to pay another 200$, leaving me with an (at that time already) old phone for which I would have payed a total of 1040$. She told me that it would be better to buy an iPhone 5 immediately because after a year a 4S would be useless as well with updates that won't work on it anymore. Wow, thanks for not helping me at all.

    I kept using my phone (which was getting slower and slower and with draining battery life) for half a year more, forcing me to spend endless amounts on cellular data. Thanks Apple!! Love your customer service!

    I even tried the blowdry and freezer trick (together with all the other options) but it didn't even work for me. Honestly, while blowdrying my phone I couldn't help but laugh that a company that makes billions each year forces just forces customers to blowdry and freeze phones for wchich they pay a month's rent.

    Know, I think it's crazy I ever paid that amount for a device from a company with SUCH BAD CUSTOMER SERVICE.
    But lesson learned, I just bought the Samsung S4 Mini for a reasonable price and can't wait to start using it.

    My advice: iPhone is not worth its price, and even if it was, the customer service is so disappointing that it's still not worth it.

    ReplyDelete
  129. Another victim! Just happened and not after an update. Wifi greyed out on 4s. Pretty useless now!

    ReplyDelete
  130. I skipped iOS 7 with my 4S, but did decide to upgrade to 8.0, figuring some improvements were made. WiFi is now completely unusable. I'm now blazing through data usage. I used to be a fan-girl from way back. With my 4.5 year old MacBook Pro needing replacement in the next year or so, I think it's time to give it up. Apple is not what it used to be. Steve Jobs is turning in his grave. This was not his vision.

    ReplyDelete
  131. Completely the same thing happend to me 2 days ago with 8.0.2 !!! I tried everything that is written here:

    Follow these steps to resolve the issue:
    1.Restart your iOS device.
    2.Make sure that airplane mode is off by tapping Settings > Airplane Mode.
    3.Reset the network settings by tapping Settings > General > Reset > Reset Network Settings.
    This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
    4.Make sure that your device is using the latest software. To do so, connect your device to your computer and check for updates in iTunes.


    moreover I tried:
    1. install 8.0.2 once again as a back up phone
    2. install 8.0.2 once again as a completely new phone.

    nothing helped.

    What helped was, that I switched off the phone while charging, turned it on but not logging into sim card. And I had wifi there, wifi button was not gray. But it was very slow, and took so long to find any wifi so I stopped it. But this says, I think, that wifi is working, so its not a hardware thing.

    I am speaking to apple today and lets see what happens. Probably two scenarios are possible:

    1. I need to wait for a new ios release – could take like how long, any idea? And hope, that it helps
    2. As it is already 2.5 years that I bought it, its not any guarantee there so I need to pay for a new one.. CRAZY

    I think its really crazy. I paid like 500 eur for the phone, downloaded their system, it crashed my phone and there is no help???

    CRAZY CRAZY CRAZY really.

    Martin, Prague, Czech Republic, Iphone 4S

    1.Restart your iOS device.
    2.Make sure that airplane mode is off by tapping Settings > Airplane Mode.
    3.Reset the network settings by tapping Settings > General > Reset > Reset Network Settings.
    This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
    4.Make sure that your device is using the latest software. To do so, connect your device to your computer and check for updates in iTunes.


    moreover I tried:
    1. install 8.0.2 once again as an old phone
    2. install 8.0.2 once again as a completely new phone.

    nothing helped

    ReplyDelete
  132. Completely the same thing happend to me 2 days ago with 8.0.2 !!! I tried everything that is written here:

    Follow these steps to resolve the issue:
    1.Restart your iOS device.
    2.Make sure that airplane mode is off by tapping Settings > Airplane Mode.
    3.Reset the network settings by tapping Settings > General > Reset > Reset Network Settings.
    This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
    4.Make sure that your device is using the latest software. To do so, connect your device to your computer and check for updates in iTunes.


    moreover I tried:
    1. install 8.0.2 once again as a back up phone
    2. install 8.0.2 once again as a completely new phone.

    nothing helped.

    What helped was, that I switched off the phone while charging, turned it on but not logging into sim card. And I had wifi there, wifi button was not gray. But it was very slow, and took so long to find any wifi so I stopped it. But this says, I think, that wifi is working, so its not a hardware thing.

    I am speaking to apple today and lets see what happens. Probably two scenarios are possible:

    1. I need to wait for a new ios release – could take like how long, any idea? And hope, that it helps
    2. As it is already 2.5 years that I bought it, its not any guarantee there so I need to pay for a new one.. CRAZY

    I think its really crazy. I paid like 500 eur for the phone, downloaded their system, it crashed my phone and there is no help???

    CRAZY CRAZY CRAZY really.

    Martin, Prague, Czech Republic, Iphone 4S


    ReplyDelete
  133. I didn't know there was an update for it. The thing is I am playing games in my mobile and it consumes a lot of battery and then I have to download whatsapp for pc, because I can't use both at the same time. Like to play a game and use whatsapp.

    ReplyDelete
  134. I wrote my Attorney General on the issue, CA, USA.

    ReplyDelete
  135. Same issue here. Never buying another Apple product again in my life. Can't believe that Apple denies responsibility.

    ReplyDelete
  136. I'm from HK and I got the same issue with my iphon4s after upgrading to ios7.0.4 last year, The reason I wanted to upgrade is because the whatsapp was always hung. After upgrading to ios7, the whatsapp resumed to normal but then I found that the wifi greyed out and is unable to use anymore. I took my iphone to genius bar. They checked and then told me that it is the problem of the wifi chips, but as it is out of warranty, they want to charge me HKD$1xxx for fixing it. I felt totally disappointed as the problem is obviously caused by the ios7. If the ios7 is actually not compatible with the wifi chip of iphone4s, why they still claimed that iphone4s is possible to upgrade to ios7, did they check it before the release indeed?

    After that, I brought my iphone to the local repair store and replaced the wifi chips. The wifi worked for about 1 month then it greyed out again. But just a week ago, I don't know why the wifi came back again when the iphone charged up from no battery. And the wifi works normal till now. It is quite weird for me. I hope it never fails again.

    ReplyDelete
  137. Well guys, we got screwed.
    When a company makes cheap crap ass products, just don't buy from them anymore. It is a pressure method, and yes it can be employed. Then the company can either change their quality norms or they can go out of business. Apple doesn't give a shhh about our complaints, the money is already in they pockets. We have short memory and in two or three marketing skits half of the angry people will have the next gen. Iphone.

    ReplyDelete
  138. Just got that same problem... Now Wi-Fi nor Bluetooth is working.... I used to like Apple products but I have to re-think here!

    ReplyDelete
  139. it is yet to receive proper recognition for laying the foundations of democracy. Crossing many cultural barriers it still draws remarks such as 'I wouldn't touch it with a barge pole' and 'i'd rather eat wasps' from those politically minded individuals living in the past, who are likely to form a major stronghold in the inevitable battle for hearts and minds. Complex though it is I shall now attempt to provide an exhaustive report on iphone 7 for sale and its numerous 'industries'.

    ReplyDelete
  140. same problem here.. from philippines. iphone 4s...
    can't used it anymore and it's totally worthless phone!

    ReplyDelete
  141. Planned obsolescence?

    ReplyDelete
  142. So, are we just screwed? Ive been trying all day between resetting phone and resetting network settings with no solution. The only thing i have left to try is to reset the phone to factory settings but id really like to not do that

    ReplyDelete
  143. This comment has been removed by the author.

    ReplyDelete
  144. I phone also have problem when you update 8.3 your finger print are not
    work out 5s .
    you have any solution of this problem ?


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  146. updated iphone 4s wifi stop working need i say eney more

    ReplyDelete
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  148. i have seen this problem first time i have this phone but it is doing work great..
    is that a common about wifi?

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  149. Yes, you are right...it feels very wrong when a company like Apple brings out a new faulty firmware iOS 7......

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  151. WI-Fi problem will get solved for a limited time (minutes) once the phone gets heated up, and will be back when it cools to normal room temperature. Tried Reset setting, then updated IOS 9.3.2 to 10.1.1, but the issue still persist.

    At Room temperature - No Wi-Fi.
    At Temperature A- Wifi icon active.
    At Temperature B- phone hangs.
    At Temperature C- Wifi Works.
    then
    Slow Cooling at Temperature B- phone hangs
    Slow Cooling at temperature A- Wifi icon become inactive
    At Normal Room Temperature- No Wi-fi.

    Wi-fi problem should be a Hardware issue. Nothing to do with software upgrade.

    ReplyDelete
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  153. In my living game plan when I take depleted, a brief timeframe later I just ON my PC and open YouTube site page to watch the YouTube video lessons.

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